Shipping & delivery

Please review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Shipping & delivery options

In store pick up

In-store pickup is available for all our products. Pickups are available Mon to Fri 9am to 3pm. An email confirmation will be send to you when your order is ready for pick up

Shipping with a courier service

We deliver our goods fast, safe, and reliable directly to your home using a courier service.

Shipping within Kefalonia

In order to offer you the best possible delivery service, we ship all parcels with ACS Courier.

The shipping cost is 2€.

For Cash on Delivery, the additional cost is 2€.

Standard Processing Time: 1 business day
Transit Time: 1 Business Day

Shipping within Greece

In order to offer you the best possible delivery service, we ship all parcels with ACS Courier.

The shipping cost is 3€ if we deliver within the area is located the ASC store & in case you pick up your parcel from the ACS store .

The shipping cost is 6€ if we deliver in remote areas, away from the ASC store. You can always find out if your delivery address belongs to the ASC remote areas at ACS Remote Areas

For Cash on Delivery, the additional cost is 2€.

Standard Processing Time: 1 business day
Transit Time: 2-3 Business Days

Shipping within Europe

Standard Processing Time: 1 business day
Transit Time: 2-5 Business Days

Cost depends on package dimension and weight. Contact us for more details and exact shipping cost

Shipping to the rest of the World

Standard Processing Time: 1 business day
Transit Time: 4-7 Business Days

Cost depends on package dimension and weight. Contact us for more details and exact shipping cost

Free shipping

We offer free standard 2-3 days shipping on orders over 50 € within Greece. (ASC Remote areas have a 4€ cost)

Rules & Restrictions

  • We will send you an email after you have placed the order with any additional shipping information
  • All times and dates given for delivery of the products are given in good faith but are estimates only.
  • For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order
  • Free standard 2-3 days shipping is not valid on international orders.
  • Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
  • Orders only ship on business days, which are Monday to Friday
  • Not all shipping methods and prices are available for certain items (home & deco category)
  • If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery
  • If you have questions about returns, please review our Return Policy

If you have any further questions or comments, you may contact us by email: info@izla.gr